Saturday 16 May 2015

'my airtel' App review

App Name : my airtel
Accessible devices : all androids and windows  devices
Ratings    **** 4/5

Details :
'my airtel  manage all your  products like prepaid, postpaid, digital tv, fixed line and broadband anywhere anytime;whether you are in office home or anywhere in between .'
It is the description given about the app in the  help menu of the app . The description is brief but gives a perfect definition to this app .
Airtel has launched this app for their users to get them an easy access to various airtel services . you can recharge your mobile phone , transfer money, recharge the digital tv  connection and many more things .
 This app is available for the smart phones , not only the androids also the windows phones .

Downloading & installing  : Installing the app in your smart phone follows a very easy procedure . Android users can download it from Google play store and windows users from the app store . After downloading you can install it in your phone . Initially the app will ask for your airtel number which is not necessarily required working in the phone in which you have installed the app . The app will send a one time password to the entered mobile number and after submitting the otp you will get access to the app .
 User interface : this app has a user friendly interface . it is very easy to get accessed with all the airtel services .The home page and the other pages appear very attractive .The beautiful logo of airtel has capability of attracting user's eye to click on the icon of this app in the app menu of their phone .
 when you click on the app you feel happy on seeing the text 'You are a valued customer' and above this your name appears with a Hello .
Features : 
you are able to get access to the airtel products which are
1 mobile
2. broadband
3.digital tv
4. Fixed line
5. Airtel money
the basic information about these products is given along with them . But if you want to know more about the products then  you can click on the 'know more' icon and submitting your requirement and number , their sales representative can contact you for your help .


key features of the app
1. Recharge history : you can keep a check on your recharge history .
2. Manage services : here you can manage the activated services on your product . you can  deactivate any service if you want.
3. Service request : here you can request for activating the services .
4. Special offers : it let you know about the special offers available.
5.. 3G : details about the airtel 3G .
6. airtel live : this icon gives an access to the 'airtel live' on the default browser of your phone.
you can recharge your number very easily in a few seconds by clicking on Recharge now icon . There is no need of balance enquiry as it already shows the current balance .
 This app keeps showing usage alerts . Like if your balance is running low or any activated service is going to expire; you can know about it in notifications. So now there is no need to call the customer cares and to follow a series of sending messages to the message centres .
















HELP

Help menu is the best part of this app . You can clear your all doubts and get all kind of helps regarding to your airtel products and services . Airtel has given the best they could , in this portal . This will fit upon your expectations.


















Minuses : This app has a very few drawbacks like ,
Sometimes the app hangs .
As it has become a trend that users are getting free recharges on installing the mobile apps . But in this concern , this app doesn't give any free offer initially.
The use of very bright colours in the interface is not eyes friendly

Final review : This app is the best app available for the online payment of bills and recharges for the airtel users . It will make the process of recharging and sending money very easy . So if you are a airtel user and not having this app then just go for it .

thanks for reading .


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